Here at Laybuy, family is everything to us.


Together with my wife and two sons, we started this Kiwi company in 2017 and have grown a world-class team that I am incredibly proud of. As the COVID-19 virus continues to impact us on a global level, the health and wellbeing of the Laybuy community is something I care deeply about.

I want you to know that we are here to provide any help we can. We have a dedicated Customer Support Team of real people working tirelessly to assist with any questions or concerns. If you’re struggling to pay us, let us know – we have options.

You can get in touch with us on our social channels, or send a message to Please bear with us as we respond as promptly as possible in these unprecedented times.

As we all move forward with a level of uncertainty, it is important that we look out for one another, be kind, be patient, and most importantly, stay healthy. We will continue to keep our retailers and customers informed as things develop, and together I believe we will come through this even more connected and stronger than ever.


Thank you for taking the time to read this.
Take care and look after yourselves.


Gary Rohloff



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